Candidate Experience: How to Improve Talent Acquisition to Drive Business Performance

The candidate experience is a crucial part of the talent acquisition process, and this evidence-based guide provides expert advice on how to create a positive and engaging experience for candidates. It covers the key phases of the experience, how to use data and metrics to track and measure it, and how to deal with business resistance. Supported by insights from over 10 years of research, the guide includes practical tools such as a business impact calculator and case studies from organizations such as AT&T, Walgreens, and Deluxe.

Format: Paperback / softback
Length: 280 pages
Publication date: 03 June 2022
Publisher: Kogan Page Ltd

Candidate Experience is a comprehensive guide written specifically for HR professionals and those responsible for talent acquisition. It delves into the significance of candidate experience and its profound impact on the bottom line of organizations. The book emphasizes that talent acquisition goes beyond mere recruitment and encompasses a series of critical phases, including attraction, application, interviewing, offer, and onboarding. It provides clear explanations of how to utilize data, metrics, and KPIs to effectively track and measure candidate experience, ensuring that organizations can make data-driven decisions to enhance the candidate journey.

In a post-COVID world, where remote interviewing and surge hiring have become the norm, the book offers essential guidance on excelling at recruitment. It discusses strategies for navigating challenges such as cost constraints, time limitations, regulatory requirements, and perceived value concerns. The book adopts a strategic approach to candidate experience, emphasizing the importance of aligning talent acquisition efforts with business objectives.

Supported by insights from over ten years of research conducted across more than 1,200 companies and involving over 1.25 million candidates, the book offers practical tools such as a business impact calculator and case studies from renowned organizations such as AT&T, Walgreens, and Deluxe. These case studies provide real-world examples of successful candidate experience initiatives and demonstrate the tangible business benefits that can be achieved through a focused approach to candidate engagement.

For anyone involved in acquiring and engaging the talent required for organizational success, Candidate Experience is an essential read. It provides a comprehensive framework for understanding the importance of candidate experience, offers practical strategies for enhancing the candidate journey, and showcases successful examples from leading organizations. By prioritizing candidate experience, organizations can create a competitive advantage, attract top talent, and drive business growth.

Weight: 426g
Dimension: 156 x 233 x 21 (mm)
ISBN-13: 9781398605336