Supplier Relationship Management: Unlocking the Value in Your Supply Base

Effective supplier relationship management is essential for organizations to gain a competitive advantage, drive innovation, and achieve sustainability. This guide provides practical tips and a proven approach to maximize the potential of suppliers and develop strategic collaborative relationships. Written by leading procurement expert Jonathan O'Brien, the third edition offers new content on adapting to supply base changes, driving sustainability, and securing innovation.

Format: Paperback / softback
Length: 504 pages
Publication date: 03 January 2022
Publisher: Kogan Page Ltd

Effective supplier relationship management (SRM) is a crucial strategy for organizations to maximize value from their supply base and achieve tangible benefits. By understanding how to optimize the potential of suppliers, organizations can gain a competitive advantage, foster innovation, and drive sustainability. This comprehensive guide provides practical tips and a proven approach to understanding SRM and maximizing its potential.

Ongoing supplier management is emphasized as a critical component of SRM. It involves measuring and improving supplier performance to ensure that they meet organizational requirements and deliver high-quality products or services. The guide offers practical tips on how to establish effective supplier evaluation criteria, conduct supplier audits, and develop performance improvement plans.

For organizations seeking to achieve a significant competitive advantage, the guide highlights the importance of developing strategic collaborative relationships with key suppliers. It provides insights on how to identify and prioritize suppliers, negotiate favorable terms and conditions, and build trust and long-term relationships. The Orchestra of SRM® framework, a comprehensive approach to SRM, is introduced as a tool to design and implement effective supplier relationship management programs.

The framework encompasses various elements, including supplier segmentation, risk management, and supply chain optimization. It provides clear guidance on how to identify and prioritize suppliers based on their strategic importance, assess and manage supplier risks, and optimize supply chain processes to achieve cost savings, improve quality, and enhance customer satisfaction.

In addition to the framework, the guide offers expert tips, tools, and resources to support organizations in designing and implementing effective SRM programs. It includes case studies, best practices, and templates that can be customized to fit specific organizational needs.

Written by a leading procurement expert, Jonathan O'Brien, the third edition of this guide provides updated content on adapting to the changing landscape of supply bases and managing key suppliers effectively. It discusses new challenges and risks organizations face in managing key suppliers, such as supply chain disruptions, sustainability concerns, and geopolitical risks. The guide offers insights on driving sustainability, the future of the supply base, and how to secure more innovation from suppliers.

Supplier segmentation is outlined in greater detail, providing insights on how organizations can identify and prioritize different types of suppliers based on their capabilities, risks, and strategic importance. It also discusses the challenges of managing complex supply chains

In conclusion, effective supplier relationship management is a critical strategy for organizations seeking to maximize value from their supply base and achieve sustainable growth. This comprehensive guide provides practical tips, a proven approach, and a comprehensive framework to help organizations design and implement effective SRM programs. By understanding how to optimize the potential of suppliers, organizations can gain a competitive advantage, foster innovation, and drive sustainability.

Weight: 756g
Dimension: 156 x 233 x 39 (mm)
ISBN-13: 9781398602250
Edition number: 3 Revised edition